I’ve just got off the phone from talking to one of my oldest mates in Sydney.
(We met at Intervarsity Water Polo in 1976. He was MC at my wedding and I was MC at his.. We go back a long way.)
So I had to share a story with him about the gig we (our band Flipside) played for FMG last night down on Langley Park on the river in Perth.
Over the years my mate had been a bit of a mentor to me so I jokingly said to him
‘Why didn’t you tell me to pick up the guitar earlier?’
(I didn’t start to play until I was 40)
But now… back to the story….
There we were last night in the band playing our last song (AC/DC ‘ Jailbreak’).
About 500 people on the dance floor going bananas.
Someone screamed out ‘Do an Angus. Get your shirt off…’
So I did…
What the heck!!??
A 55 year old man, father of 3, married for 25 years morphing into an 18 year old again..
Was I being a lunatic? Was I caught up in the moment? Was I just being part of who I really am? (Doctor, Doctor, help me out here??)
So what’s this got to do with you?
Know Me or Lose Me
It reminds me of a situation with a client recently where one of their top salespeople not only went off the boil and started delivering bad numbers, but then she up and resigned.
When I sat down to have a ‘what went wrong?’ meeting she told me the story.
She had goals, dreams, personal expectations. She wanted to buy a block of land. She wanted to get some training and support to be a future leader and manager. She wanted a bit of love and compassion from her manager.
And in her mind, she got little or none of that.
In fact, at no stage was she ever asked what her personal goals and dreams were.
(When I spoke to her Manager she gave me a different story of course. But people make decisions based on their perceptions of reality, not necessarily your perceptions of reality don’t they?)
Her spirit left the company long before her body did.
Preventative action could have, and should have been taken. But everyone was too busy doing what they were doing to bother with talking to her about who she really was or what she really wanted.
“Just do your job Joan. That’s what you get paid for….’
Lessons for You and Me:
1. The whole person comes to work yet in most workplaces we only deal with the work person not the whole person.
I remember several years ago at the Water Board they did an exercise to ask who was volunteering or doing social work or club work or helping their community outside of the workplace.
People discovered there were people they had sat next to for years who were Foster Parents, working for Lifeline, in the Salvation Army or Greenpeace or St Vinnies or a hundred other worthwhile projects.
Hundreds of wonderful human beings doing wonderful things for their communities.
It was like hundreds of light bulbs going off throughout the organisation.
They found the whole vibe and feeling of the workplace changed when people looked at the whole person not just ‘Bob in I.T or Mary in Accounts’.
2. Align Personal Agendas with Work Agendas
I have since devised an exercise (since talking to the lost salesperson) where Managers go through a process to find out personal goals and agendas then align them to work goals and agendas.
We know this process liberates and activates a whole new level of discretionary effort.
Years ago I did an interview with a Salesperson for our CD of the month whose personal agenda was to buy several investment properties.
Her manager at the time created a Sales Plan so she knew exactly how many sales she had to make each month to get that one step closer to her next investment property.
She broke all time sales records, got her investment properties (she is now a multi squillionairre) and her company loved her (and her boss) for it.
3. In a Family we accept all of you
At the FMG gig last night one of the Managers got up to thank everyone for their great efforts during the year.
He referred to being a member of the ‘Fortesque Family’ (on several occasions)
It got me thinking as to how many companies talk about ‘the family’ vs those that actually behave as if you are a member of a family.
I know everyone from Disney to Coca Cola talk about (and in most cases really do mean) being a member of the family.
How much do your employees feel part of a family (or do they just feel like a number on a pay slip?)
What would you do to make them feel more like they were members of a family?
Something to think about at this ‘family time’ of year.
In the meantime, I’ve got another gig on next Friday night.
But not before I work with 4 or 5 different client companies during the week.
From AC/DC to Pinstripes and back again…
It seems to work for me..
What parts of your diamond do you need to let shine more?
See you next week.
We’ll delve into these topics discussed today and way more..
Check out the testimonials on the blog to find out more about the very profitable ripples you can create in your business.
Have a winning week.