Why Manage the Management Words You Let Come out of Your Mouth

What You can Learn from Ross Lyon and Buddha to Lead and Manage Better in Your Business

Let’s start with my main point right up front..buddha_sky_2_by_hanciong-d6cctvq


I am regularly inspired by the business and life lessons I get when reading the Sports section of the newspaper.

Take today for instance on page 71 of the West Australian newspaper.

Headline – ‘Threats Continue for Freo’s Defence.’

But that’s not the point.

It’s about the wording, the regular messages and philosophy coach Ross Lyon puts out to his team and the supporters.

‘We’re an anywhere, anytime team…’

‘We’re a “no excuses” club..’

Can you see how those words have a powerful impact on self esteem, self belief, self image and conversation of both players and supporters?

Words Do Shape People

Everyone has had leaders and mentors whose words have helped shaped their self image.

“You’re a good boy (or girl)..”

What is Stopping You Getting 'A Grade' Sales Performance out of Yourself and Your Sales Team?

10 Questions and 5 Steps to Bringing Your ‘A Grade’ Sales Game to the Table


I was running a sales training session in a Board room last week with a high powered sales team in the Investment Services-High End Property game.
Have you ever had one of those ‘stream of consciousness’ moments when even you are surprised by the power of what you say?
It hit me like a ton of bricks as the words came out of my mouth.

‘You can dress like an ‘A Grade’ Player..
But are you doing all the things an A Grade Player does??’

8 Power Tips on Attracting a Huge Crowd with Your Next Marketing Strategy

8 Power Legend Tips and 6 Questions on Giant Sized Force of Attraction for Your Business

The Giants in Perth have come and gone..giants  perth.jpg
They certainly lived up to their hype..
Go to www.salesrevup.com.au NOW
Crowds of 300,000 and 400,000 saw the Giants – each day of the 3 day visit..
1.4 million people in 3 days.
Certainly good for the bars, restaurants and shops of Perth.


How to Get Lucky in Business and Life: 5 Lessons from John Lennon, Kevin Kostner and Van Morrison

What Stops You Being the Same: Lessons on Luck and Getting Lucky

Hi Business Athlete,

Do you remember the old Charlie Tremendous Jones saying:

‘You’ll be the same in 5 years as you are today except for the two things –

The people you meet and the books you read..’

In today’s ‘easy access information world it is not only the people you meet and the books you read.

Its also the movies or YouTube or Facebook clips you watch.. the Wikipedia and Google facts you look up…and so much more..

We are all constantly being bombarded and influenced consciously and subconsciously by what we actively and passively soak up.

Here are just a few that have got into my psyche in the past week


It Wasn't Ghandi on Customer Service But the Message is Still Super Important

Wake Up Call
For Untrained Twits
Who Confuse Transactions with Customer Service.

Hi Fellow Business Growth Athlete,

I was having coffee this morning after swim training and my mate tells me the following tale of Twittism that riled me, stirred me up, got me to write this rant..

‘I was at xxxxx café down by the beach the other morning at about 5 to 7 looking for a coffee and breakfast and a catch up with friends.

(It’s one of our favourite places with a great view and in the past service has been pretty good. Either there is a new manager or they sound like they’re getting lazy… Taking their location as a guaranteed customer magnet instead of the overall friendly vibe I remember from last summer..)

My mate’s story continues…

‘I was 5 minutes or so early..

No other customers were there but there were two staff just hanging around.

So I go to the counter to put in my order..

One staff member says ‘we don’t open until 7…’

I go sit down and read the paper waiting for them to ‘open..’

The staff hang around doing nothing and talking to each other for another 10 minutes, by which time another 10 customers have arrived and now I’m in a queue.. he says..

I finally get coffee and breakfast at about 25 past 7..

As he said to me:

‘What is going through these people’s minds?’

‘Who trains them (or doesn’t train them..)?’

Have AC/DC Become Business Coaches?

Why I was Motivated by AC/DC’s New ‘ROCK OR BUST’ Video Clip

Hi fellow AC/DC Fan or Business Growth Seeker…


In the past week I have done at least 6 things that reinforce the importance of the ROCK OR BUST Theme:
  1. Coached three different experienced Sales Teams to sell better, smarter and more strategically than before using New Science Persuasion Strategies they either didn’t know about before or had forgotten that they did know them.
  2. Met with two great guys who are moving from one career to another to discuss how they could keep Rocking On and using their gifts and talents to achieve their personal and financial goals
  3. Planned a whole new Business Innovation programme for a new client
  4. Planned my Christmas break with the family
  5. Updated my now famous R Factor – Relationship Marketing in the Digital Age Home Study programme
  6. Watched the AFL re-invigorate the International Rules Football with a great game Ireland v Australia (with around 40,000 others at Subi Oval last Saturday night..)

Rock or Bust…?

White Collar Sales Success: 6 Steps to Professional Sales for Professionals

White Collar Professionals Selling Secrets Revealed here

Recently I was working with a group of highly qualified Accountants.

One had a Masters Degree, international experience and clearly was highly intelligent.
He then told me of a client selling situation he was in… wondering why he didn’t win the work.

Once he told me the story, it was clear.

He’d made at least 4 key mistakes in his process.

1. Not only had he given away far too much information before he asked for the business,

2. He assumed that if he showed the prospect how smart he was he’d automatically get the business

3. He assumed that because he worked for a big firm, that would automatically transfer his credibility

4. He never asked the prospects DBC – Dominant Buying Criteria, to get the work in the first place..

In short, his Professional Services Selling process was POOR, WRONG, UNPLANNED, UNPRACTICED and FULL OF ASS-U-MPTIONS..

(You know the old story — when you ASSUME you make an ASS of U and ME…)


White Collar Selling and What to do to Increase B2B White Collar Revenue

Are You a White Collar Professional?

Do you sell Professional Services?

Do You Sell Business to Business and You’re Looking for a:

  • Better Sales System

  • Better Lead Generation

  • Better Sales Conversion

  • All done Professionally…

White Collar Sales and Business Development IS DIFFERENT.

Your people need to understand and LIVE that DIFFERENCE.

Every day they do NOT LIVE IT is costing YOU THE OWNER lost clients, lost revenue and LOST PROFITS.


Sales Management Success Tip #4: Scientific Sales Planning Leads to Super Successful Sales Results

How Good is Your Sales Planning?


‘Where you aim is where you get’ so the Success Proverb goes..

How good is your Sales Aiming System?

If you’re in Sales Management you need an effective Sales Planning System.

You need to include Effective, Scientific Sales Planning into your regular Sales Training.

Questions to get you thinking:

How well do you use Sales Results Statistics?
Do you collect the right Statistics?

How accepting and positive are your sales people about the use of Sales Planning and Sales Statistics?

It works..

It really works..

And here is proof..