Good morning Leigh
I’ve been thinking about this all weekend…
When I was thinking about what happened last week I keep getting the image of ‘Red Adair’ in my head..
You may remember Red Adair. He was a legend at fixing oil wells and gas platforms that were on fire.
This is what Wikipedia says about him:
Paul Neal “Red” Adair (June 18, 1915 – August 7, 2004) was an American oil well firefighter. He became world notable as an innovator in the highly specialized and extremely hazardous profession of extinguishing and capping blazing, erupting oil well blowouts, both land-based and offshore.
Over the past few weeks clients have asked me to go into several sales teams that were ‘extremely hazardous..blazing..erupting..’ with issues, challenges, walk outs and disaster.
In my naivety and desire to help I have donned my safety gear and hard hat, and walked into the fire..
When I read about Red Adair I see he had worked for several mentors including the bomb disposal unit in World War II so he had some pretty unique and intense training and experience before he took on those big jobs.
I now realise that over 30 years of working in hundreds of ‘ovens, hotbeds, sweatshops and factories’ around Australia, Asia, New Zealand and the USA I too have learnt much about turning business upset and disaster into business victory and success.
So what’s that got to do with you on a Monday morning?
- What have you learnt over the past 10, 20 or 30 years that you bring to the table when you work with a client?
- Have you included those stories in your marketing materials and sales presentations?
- How many times have you turned disaster into victory? Can you tell me at least 3 of those stories? If you can, have you recently told a client or prospect about it? Transformational stories transform sales results.
THREE QUOTES FROM RED ADAIR I THOUGHT YOU’D LIKE ON A MONDAY
Each of these quotes resonates with me in the work I do with Teams in Business – transforming dysfunction and upset into high performance. Putting out the fires of anger, upset, resentment and mistrust to rebuild communication, respect, alignment and high performance.
I particularly like quote #2…
- “It scares you–all the noise, the rattling, the shaking. But the look on everybody’s face when you’re finished and packing, it’s the best smile in the world; and there’s nobody hurt, and the well’s under control.” (describing a typical blowout experience in India)
- “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”
- “See, people call me a daredevil, but they don’t understand. A daredevil’s reckless, and that ain’t me. The devil’s down in that hole and I’ve seen what he can do, and I’m not darin’ him at all. I’m a beware devil, that’s what I am.” (quoted in An American Hero, The Red Adair Story)
Keep your fires of motivation and determination to achieve your goals burning.. and extinguish the fires of mistrust and dysfunction..
A QUICK EXPLOSION PREVENTION TIP
Get your systems and context right, and you prevent the well blowing up in the first place..
A loose nut here or a carelessly constructed pipe there is all it takes for the whole shooting match to blow up..
If you want to know more… there is no Red Adair Farnell in the book.. but there is a ‘reply’ button on these emails if you need them.. and if I’m not in some remote office somewhere on the planet putting out fires and rebuilding a team, I’ll get back to you..
Have a winning week.