Tag Archives: Strategic Planning

Business Innovation Lesson #21: Fire, Floods, Business and Finding Hidden Treasure

What is going on? We’ve all woken up on a Monday morning to: 1. A heat wave in NSW.. 2. Floods in my old home town of Bendigo and most of Victoria 3. Bushfires in the hills around Perth. 40 homes gone…and.. 4. December retail sales figures were better than expected.. PLUS

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Sales Training Lesson #23: Two Ears, One Mouth and the Gold in Client Feedback

I’ve just finished putting a new page on this web site.. It’s a page that outlines a service we have done for almost 25 years but had not articulated clearly enough on this site.. As with so many things, it’s so obvious… IN HINDSIGHT.. Why hadn’t we done it already? How could I be so [...]

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The Wind…Change and Moving Forward

It’s cold and blustery here in Perth this morning and the world is mourning the passing of Michael Jackson.. We went out to dinner last night with friends and came back home here for a coffee. The tribute to Michael was playing on TV… His song “Heal the World” still moves me powerfully even after [...]

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How to Deal with the Best of Times.. and the Worst of Times

It’s Monday… lunchtime…in Perth.. I’ve just had my toasted cheese and tomato sandwich, and I’m now back at the desk.. Blakey is on his way over East and tells me the baggage handlers at Perth Airport are either resting,  on strike or somehow incapacitated and the queues of people are lining up down the road.. [...]

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