Sales Training Lesson #29: Why Turn a P…..ed Off Customer into a Raving Fan.. or Face the Consequences
March 14, 2010 
3 Comments
I’m annoyed.. I don’t want to sound like a whinger, whiner or the other w….er word.. I just got off the phone from a bookshop down in Perth… run by a certain Government Television and radio company beginning with A.. and ending in C.. Yesterday we went down to the City to exchange a couple [...]
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