I’ve just finished putting a new page on this web site..
It’s a page that outlines a service we have done for almost 25 years but had not articulated clearly enough on this site..
As with so many things, it’s so obvious… IN HINDSIGHT..
Why hadn’t we done it already?
How could I be so blind? So forgetful??
No need to spend too much time beating ourselves up…
Just fix it..
But where did the CATALYST FOR ACTION come from?
Rod, an old mate of both John and mine said today..
‘We were searching around on your web site to see if you could help us with next years Firm Retreat…’
‘You said you did pre and post Christmas booster sessions, but we couldn’t find any specific information on your web site about it…’
BLINDING FLASH OF THE OBVIOUS
Why didn’t we think of it?
Because, like most people in business, we all get too close to our businesses.
So many great ideas come from Customer Feedback..
So now… there is a page that gives you more detail..
CLICK HERE FOR MORE INFORMATION
Plus you can get a FREE Download of a Strategic Planning Meeting Planner..
Click Strategic Planning Meeting Planner to Download NOW..
Take advantage of our 25 years running Strategic Planning Retreats…
and if you’re one of the first 5, you’ll also get a copy of our 10 Cd Set – Innovation Leadership…
WHAT ABOUT YOU?
What are things your customers are saying about you that you need to know about?
What ideas and feedback do your customers have that you could benefit from?
What are you going to do about it?
1. Make 20 phone calls and ask your top 20 clients what you can do better?
2. Do a customer survey – either online or post one out
3. Get your staff to ask at least 3 customers next week what they like about your service and what you can still do better
4. If you’re planning a Planning Retreat, Conference or Team Mastermind Retreat…. CLICK HERE FOR MORE INFORMATION
Have a great Christmas Everyone..
Talking of planning.. Catherine and I are off to Church tomorrow morning with one of my oldest mates.
We have a Christmas ritual where we all go to Church together to celebrate Christmas (and our friendship)… It’s part of our annual plan, and I look forward to it… Just as I’ll look forward to going to Church with the family on Christmas morning..
Which reminds me… You can have Strategic Plans for both your business… and your family… (note to self… thanks for that self..)
See you in the New Year…