3 Words to Coach, Manage and Lead Your Team to Higher Levels of Performance By
I had friends over for dinner on Friday night..
One of them asked me what I was going to write about the Olympics.. and it got me thinking..
The Opening Ceremony is this week.. and for the next 14 days or so I’m sure we’ll all be glued to our TV’s and mesmerised by some fantastic performances in the pool and on the track..
But it got me thinking to what that has to do with performance in business and our personal lives..
What Best Performance lessons are there in this for you and me?
I came up with three words..
The whole world expect great performances over the next 2 weeks..
The athletes and swimmers expect great performances.
The psychologists call it the power of POSITIVE EXPECTANCY.
If we expect it, it’s far more likely to happen..
It’s hard to get great performance if you expect poor performance.
In Education, the Pygmalion studies showed just this..
If you expect students to be poor performers (even if they are good performers) they tend to perform to the level you expect them to perform at.
If you expect your Sales Team to be poor performers they are far more likely to be just that.
In Science it’s called ‘Experimenter Biass..’
You influence people (including yourself) by your own expectations.
I wonder if having a planet of billions of people watching the Olympics on TV, all expecting high performance, if that affects the athletes performance..?
Is there a global metaphysical force going on at the Olympics?
The question is, what are your expectations for the next month, two months, 12 months for you and your business?
How have you communicated those expectations?
Is it a POSITIVE EXPECTANCY, POSITIVE motivation or is it a FEAR BASED, LACK BASED motivation.
Each have their consequences.
The athletes and swimmers have spent the last 4 or 14 years preparing for this event.
They don’t just roll up and see how they go.
They prepare their bodies, their techniques, their minds, their game plans, their diets etc etc etc..
PREPARATION…. and how well prepared they are will determine their outcomes.
The swimmers have swum thousands and thousands of miles…
The runners have run thousands of miles.
They have done weights, Pilates, visualisations, stretching, video feedback etc etc..
You have to train at the level you want to compete.
Every 4 years athletes find ways to push, train, extend the body and mind even further.
I see James Magnussen wants to break the world record that was set in the ‘super suits’ but he will be in normal bathers.
In other words, he is aiming to push beyond the previously ‘artificially supported’ record.
On the other hand, Ian Thorpe (I watched the documentary last week of his comeback attempt) was trying to prepare his body, change his stroke and catch up on years of training, all in 12 to 18 months.
His preparation was not enough.
How well are you preparing yourself and your people for the challenges and expectations you have?
So much of success lies in the preparation.
And finally, competition – having someone to strive against, someone who is right there next to you forcing you to delve deeper, discover new things about yourself, fly higher than you ever thought you could fly.
‘to strive together…. ‘
Whether it be the Olympics, the AFL Grand Final, a golf game, a Sales Contest or the development of the Ipod or Ipad, to have someone or another team to pit ourselves against means we have to look inside ourselves, think more creatively, bond together better, analyse both the oppositions and our own strengths and weaknesses honestly – to come up with and deliver on a better game plan and performance.
Steve Jobs certainly wanted to beat Microsoft and Sony (I am reading the big white book on his life at the moment)
Richard Branson certainly wanted to beat British Airways.
Collingwood wanted to beat (everyone) Geelong…
Italy wanted to beat Spain in the Soccer..
But at some level we always thank our competitors.
Because they force us to run harder, think smarter, jump higher, stay up later, come up with better products, systems, performances and results.
Who are your competitors and how can you use them even more than you are now to be ‘higher, stronger, faster…’?
Our competitors help us discover the BEST inside ourselves and our companies.
They are the burr under our saddles.
They annoy and they motivate..
Be grateful for your competitors.
Then do you darndest to beat them… (because, there’s a real good chance they are staying up late thinking of ways of beating you…)
And that’s the nature of the system..
(Think of those industries without competition – eg in the old days, Telecommunications, Airways, Banks or Utilities – and see just how bad the deal for customers was.)
Thank you competitors everywhere.
So they are my 3 words – EXPECTATION + PREPARATION + COMPETITION = STRONGER, HIGHER, FASTER
PS: I’ll be setting a date for August / September for the next Sales Management Masterclass and be doing some very interesting things with Sales Recruiting, Sales Productivity and Sales Productivity Tools…
Interested in your thoughts..
May the Best You roll up to work tomorrow..