I just completed a series of 13 question feedback sessions with several groups over the past few weeks as part of their ongoing Sales Team Development Training.
Each and every group talked about how valuable it was to get feedback from their co-workers and managers about:
• What they did well
• What they could do better
• How they made decisions
• How they managed time
• How they managed stress and multiple projects
• How they could relate and perform better with their teams
Like it or not, 99.9% of us have blind spots.
(There are probably that 0.01% who are truly conscious and
in touch with every strength and weakness and in tune with
others perceptions… but I doubt it… I’m just being diplomatic here..)
What Are Blind Spots In Business?
Blind spots are those things others know about us that we
either don’t know or don’t pay enough attention to.
Blind spots are often things that make a difference to
our performance but we don’t realise just how important.
For example, it may be something as simple as
• ‘You don’t speak up in meetings even
when you have a good idea’ or
• ‘You are a perfectionist and take too long to get
proposals out. You could do them 10% less perfect and
get the same results’ or
• ‘You come late to every meeting and it really
annoys people let alone wastes their time.’
David Brent – The King Of Blind Spot In Business
I was watching an old episode of the BBC ‘The Ofﬁce’ last night.
The one where David Brent (Ofﬁce Manager – Ricky Gervais)
is getting people in the Ofﬁce to dress up funny to raise
money for Comic Relief.
That part is not the problem. The problem is trying to
make the whole event centre around him. Everyone can see
he is a pain in the neck – except him.
He ﬁnally gets a warning and then is asked to resign.
It comes as a complete shock to him. He expects there to be a
riot about the fact he is leaving. No one actually says a word.
David Brent is a metaphor for someone with many blind spots.
So many in fact, it means he loses his beloved job.
Brent lives in a world of self-delusion His ego is so big he
doesn’t have any idea (or chooses not to see it) of how he impacts
or how his behaviour affects others performance. He is not an enabler,
but an impeder.
You might want to minimise your Blind Spots if you’re in Sales
or Management. It will be costing you money if you haven’t.