How a 20 Minute Sales Coaching Conversation Changed My Clients Life…. and How to Sell Off a Proposal to Close 100% More Deals
I’m writing this on a train going from Rome to Napoli…
My darling wife wants us to see the Amalfi Coast before we race back to Perth and start back in the land of Oz..
I have been thinking about all the different business lessons I wanted to share with you that have been sparked in my mind since I last wrote to you about Fabulous Fabio and his Customer Service Attitude.
I’m reading the Steve Jobs biography by Walter Isaacson at the moment..
I find myself getting inspired.. angry.. inspired.. angry..
Inspired about his incredible achievements..
Angry about the way he treated people – even those very close to him.
It really is a rollercoaster ride about a very complex but driven person, who really has,
as he used to say ‘made a dent in the Universe’
The things you pick up when you’re driving in the car with your family..
Yesterday I was waiting for my darling wife to do a bit of shopping and I happened to flick open the women’s magazine Grazia she had left sitting on the passenger seat..
(I mean, what else is a man to do if he just doesn’t want to see the inside of ONE more supermarket..?)
Sure some of you enlightened chaps would go in and hold the basket or wheel the trolley (but yesterday, I just didn’t want to do that..)
So I opened up the mag…
On the cover was a picture of actress Demi Moore..
I was on the phone to one of my clients this week.
She was reporting back on some dynamics going on in her company.
In short, the Sales Team were under the pump, getting heat from the Sales Manager to achieve Stretch Sales Targets.
They were not happy.
Instead of talking about it with the Sales Manager, they were going straight to the GM.
Sounds fair enough..
Problem was, not only was the GM listening to them, she was taking sides with them and consciously or subconsciously leaking out her doubts, thoughts, concerns about the Sales Manager to the Sales Team instead of talking directly to the Sales Manager.